Last updated: 2022-11-30
CANCELLATION POLICY
- All Cancellations should be intimated through email and refund policy will be effective from the date of receipt of this Email : info@viztravels.com
- Token Amount is Non-Refundable but if the cancel is because of the natural disaster so in that case token amount is refundable.
- If canceled 45 days or more before departure: 25% of the total package price would be retained as the cancellation fee.
- If canceled 45 to 30 days before departure: 50% of the total package price would be retained as the cancellation fee.
- If canceled 30 to 15 days before departure: 75% of the total package price would be retained as the cancellation fee.
- 15 to fewer days before check-in Total amount will be forfeited and no refund shall be given.
- No shows (Not informed): 100% of the package price would be retained as a cancellation fee.
- No refunds shall be given in case of any cancellations due to natural calamities.
- Cancellation may change according to the Hotel/Supplier cancellation policy. (if any inclusion of package is non-refundable no refund will be done for that inclusion)
- Visa fees and visa handling charges are non-refundable.
- The cancellation amount/charges will be calculated as per the total booking amount, irrespective of whether the full booking amount has been paid or not.
- For Flights/Trains/Buses, the cancellation will be as per the cancellation policy of Airlines/Train/Transport respectively where Convenience fees and discounts are non- refundable.
TERMS AND CONDITIONS
- The above rates are subject to availability, 100% amount needs to be paid for flight tickets in advance for the issuance of tickets; while doing flight ticket if the price varies, then the same shall be borne by the traveler or any alternate option will be advised, if available.
- In case you have made flight partial payment, and if the full payment is not made on time, the booking will auto cancel and the initial deposit will not be refunded.
- Your Package is confirmed as per confirmed date ROE + 50 Paise, and final Payment/installment will change as per ROE on the date of payment. (that is Installment may change as per the rate of USD.
- Date of travel change, or any other change requested by the traveler after confirmed booking, depends on availability, and if any price change happens to be borne by traveler only.
- In case the hotels as mentioned in quotation are not available from hotel/supplier end, then we shall provide similar alternate properties, change in the price if any will be advised and be borne by the traveler.