Refund policy and cancelation policy -

[email protected]

Refund policy and cancelation policy

  • All Cancellations should be intimated through email and the refund policy will be effective from the date of receipt of this Email: [email protected]
  • Token Amount is Non-Refundable but if the cancellation is because of a natural disaster so in the case token amount is refundable.
  • If canceled 45 days or more before departure: 25% of the total package price would be retained as the cancellation fee.
  • If canceled 45 to 30 days before departure: 50% of the total package price would be retained as the cancellation fee.
  • If canceled 30 to 15 days before departure: 75% of the total package price would be retained as the cancellation fee.
  • 15 to fewer days before check-in Total amount will be forfeited and no refund shall be given.
  • No shows (Not informed): 100% of the package price would be retained as a cancellation fee.
  • No refunds shall be given in case of any cancellations due to natural calamities.
  • Cancellation may change according to the Hotel/Supplier cancellation policy. (if any inclusion of a package is non-refundable no refund will be done for that inclusion)
  • For Flights/Trains/Buses, the cancellation will be as per the cancellation policy of Airlines/Train/Transport respectively where Convenience fees and discounts are non-refundable
  • Please note, TCS once collected cannot be refunded in case of any cancellation/modification. You can claim the TCS amount as an adjustment against Income Tax payable at the time of filing the return of income.
  • Visa fees and visa handling charges are non-refundable.
  • Viz Travels only provide visa service and plays no role in the grant or rejection of visa. The decision for the grant or rejection of a visa is at the sole discretion of the concerned embassy/high commission.
  • In case of rejection of visa, a refund will be provided as per the cancellation policy for the package.
  • In case, a transit visa is required by the customer, the responsibility for obtaining the same shall lie on the customer.
  • The cancellation amount/charges will be calculated as per the total booking amount, irrespective of whether the full booking amount has been paid or not.
Scroll to Top
Open chat
Need Discount
Hello
Can we help you